My VERY-EXPENSIVE software that I have been using for almost a year now (10 months), has worked great. All of a sudden adobe after effects will not open. I get these windows before the program starts.
What is the solution?
I have uninstalled the program and re-installed.
I have uninstalled my graphics card driver and reinstalled it.
I have contacted adobe online chat. I have been waiting for a response for a few hours now. (I was told that they would be right back....still waiting)
I have all the updates installed and this is a valid license of Adobe After Effects.
All other adobe programs (i.e. Photoshop, premiere, bridge, audition) work and have no problems to my knowledge.
Computer Specs:
System Information report written at: 04/23/13 23:36:03
System Name: *****
[System Summary]
Item Value
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer ASUSTeK COMPUTER INC.
System Model G75VW
System Type x64-based PC
Processor Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz, 2301 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. G75VW.207, 4/6/2012
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name *****\**** ****
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 12.1 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 27.6 GB
Page File Space 16.0 GB
Page File C:\pagefile.sys
[Hardware Resources]
[Conflicts/Sharing]
Resource Device
Memory Address 0xF0000000-0xF3FFFFFF NVIDIA GeForce GTX 670M
Memory Address 0xF0000000-0xF3FFFFFF Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
I/O Port 0x00000000-0x0000001F Direct memory access controller
I/O Port 0x00000000-0x0000001F PCI bus
I/O Port 0x000003C0-0x000003DF NVIDIA GeForce GTX 670M
I/O Port 0x000003C0-0x000003DF Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
I/O Port 0x00000070-0x00000077 System CMOS/real time clock
I/O Port 0x00000070-0x00000077 Motherboard resources
I/O Port 0x000004D0-0x000004D1 Programmable interrupt controller
I/O Port 0x000004D0-0x000004D1 Motherboard resources
I/O Port 0x0000E000-0x0000E07F NVIDIA GeForce GTX 670M
I/O Port 0x0000E000-0x0000E07F Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Memory Address 0xFF000000-0xFFFFFFFF Motherboard resources
Memory Address 0xFF000000-0xFFFFFFFF Intel(R) 82802 Firmware Hub Device
Memory Address 0xF6000000-0xF6FFFFFF NVIDIA GeForce GTX 670M
Memory Address 0xF6000000-0xF6FFFFFF Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
IRQ 16 Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
IRQ 16 Intel(R) Management Engine Interface
IRQ 16 NVIDIA GeForce GTX 670M
Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF NVIDIA GeForce GTX 670M
Memory Address 0xA0000-0xBFFFF Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
IRQ 19 Intel(R) 7 Series Chipset Family SATA AHCI Controller
IRQ 19 Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Memory Address 0xF7100000-0xF71FFFFF Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
Memory Address 0xF7100000-0xF71FFFFF Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
I/O Port 0x000003B0-0x000003BB NVIDIA GeForce GTX 670M
I/O Port 0x000003B0-0x000003BB Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Memory Address 0xF7200000-0xF72FFFFF Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12
Memory Address 0xF7200000-0xF72FFFFF Atheros AR9485WB-EG Wireless Network Adapter
I/O Port 0x00000080-0x00000080 Motherboard resources
I/O Port 0x00000080-0x00000080 Motherboard resources
I/O Port 0x0000FFFF-0x0000FFFF Motherboard resources
I/O Port 0x0000FFFF-0x0000FFFF Motherboard resources
I/O Port 0x0000D000-0x0000DFFF Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
I/O Port 0x0000D000-0x0000DFFF Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
[DMA]
Resource Device Status
Channel 4 Direct memory access controller OK
[Forced Hardware]
Device PNP Device ID
[I/O]
Resource Device Status
0x00000454-0x00000457 Motherboard resources OK
0x00000020-0x00000021 Programmable interrupt controller OK
0x00000024-0x00000025 Programmable interrupt controller OK
0x00000028-0x00000029 Programmable interrupt controller OK
0x0000002C-0x0000002D Programmable interrupt controller OK
0x00000030-0x00000031 Programmable interrupt controller OK
0x00000034-0x00000035 Programmable interrupt controller OK
0x00000038-0x00000039 Programmable interrupt controller OK
0x0000003C-0x0000003D Programmable interrupt controller OK
0x000000A0-0x000000A1 Programmable interrupt controller OK
0x000000A4-0x000000A5 Programmable interrupt controller OK
0x000000A8-0x000000A9 Programmable interrupt controller OK
0x000000AC-0x000000AD Programmable interrupt controller OK
0x000000B0-0x000000B1 Programmable interrupt controller OK
0x000000B4-0x000000B5 Programmable interrupt controller OK
0x000000B8-0x000000B9 Programmable interrupt controller OK
0x000000BC-0x000000BD Programmable interrupt controller OK
0x000004D0-0x000004D1 Programmable interrupt controller OK
0x000004D0-0x000004D1 Motherboard resources OK
0x0000F070-0x0000F077 Intel(R) 7 Series Chipset Family SATA AHCI Controller OK
0x0000F060-0x0000F063 Intel(R) 7 Series Chipset Family SATA AHCI Controller OK
0x0000F050-0x0000F057 Intel(R) 7 Series Chipset Family SATA AHCI Controller OK
0x0000F040-0x0000F043 Intel(R) 7 Series Chipset Family SATA AHCI Controller OK
0x0000F020-0x0000F03F Intel(R) 7 Series Chipset Family SATA AHCI Controller OK
0x00000040-0x00000043 System timer OK
0x00000050-0x00000053 System timer OK
0x00000000-0x0000001F Direct memory access controller OK
0x00000000-0x0000001F PCI bus OK
0x00000081-0x00000091 Direct memory access controller OK
0x00000093-0x0000009F Direct memory access controller OK
0x000000C0-0x000000DF Direct memory access controller OK
0x00000060-0x00000060 Keyboard Device Filter OK
0x00000064-0x00000064 Keyboard Device Filter OK
0x00000D00-0x0000FFFF PCI bus OK
0x00000070-0x00000077 System CMOS/real time clock OK
0x00000070-0x00000077 Motherboard resources OK
0x0000E000-0x0000E07F NVIDIA GeForce GTX 670M OK
0x0000E000-0x0000E07F Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151 OK
0x000003B0-0x000003BB NVIDIA GeForce GTX 670M OK
0x000003B0-0x000003BB Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151 OK
0x000003C0-0x000003DF NVIDIA GeForce GTX 670M OK
0x000003C0-0x000003DF Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151 OK
0x0000D000-0x0000DFFF Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16 OK
0x0000D000-0x0000DFFF Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) OK
0x00000010-0x0000001F Motherboard resources OK
0x00000022-0x0000003F Motherboard resources OK
0x00000044-0x0000005F Motherboard resources OK
0x00000072-0x0000007F Motherboard resources OK
0x00000080-0x00000080 Motherboard resources OK
0x00000080-0x00000080 Motherboard resources OK
0x00000084-0x00000086 Motherboard resources OK
0x00000088-0x00000088 Motherboard resources OK
0x0000008C-0x0000008E Motherboard resources OK
0x00000090-0x0000009F Motherboard resources OK
0x000000A2-0x000000BF Motherboard resources OK
0x000000E0-0x000000EF Motherboard resources OK
0x00000240-0x00000259 Motherboard resources OK
0x0000002E-0x0000002F Motherboard resources OK
0x0000004E-0x0000004F Motherboard resources OK
0x00000061-0x00000061 Motherboard resources OK
0x00000063-0x00000063 Motherboard resources OK
0x00000065-0x00000065 Motherboard resources OK
0x00000067-0x00000067 Motherboard resources OK
0x00000092-0x00000092 Motherboard resources OK
0x000000B2-0x000000B3 Motherboard resources OK
0x00000680-0x0000069F Motherboard resources OK
0x00000200-0x0000020F Motherboard resources OK
0x0000FFFF-0x0000FFFF Motherboard resources OK
0x0000FFFF-0x0000FFFF Motherboard resources OK
0x00000400-0x00000453 Motherboard resources OK
0x00000458-0x0000047F Motherboard resources OK
0x00000500-0x0000057F Motherboard resources OK
0x0000164E-0x0000164F Motherboard resources OK
0x000000F0-0x000000FF Numeric data processor OK
0x00000062-0x00000062 Microsoft ACPI-Compliant Embedded Controller OK
0x00000066-0x00000066 Microsoft ACPI-Compliant Embedded Controller OK
0x0000F000-0x0000F01F Synaptics SMBus Driver OK
Thanks for any help anyone might have. I am not happy with Adobe right now. I am a full time student who is working for himself and his software does not work properly. I feel for the amount of money I spent, I should not have to deal with pesky problems such as these.FYI I am 99% positive it is not an issue with my computer, but I am willing to try anything that people think will help my issue.