Hey there. I have two questions. First, when I set my preferences in After Effects to desired Ram reserved for other applications, it always clears it out to 0 when i close After Effects. I have to continually reset the preferences. Second, I constantly have issues not being able to ram preview the full work area- which is only about 10 sec in full of a 1 minute video. It is entirely imported illustrator art without any effects on the art from illustrator or effects set in After Effects. I recently update the RAM to 16gb fro mthe factory 8gb. Also noticed that actual CPU's used is 0. Any help on 1)better ram preview and 2)getting preferences to retain settings after closing and reopening would be much appreciated. Thank you!
