Hi everyone,
I am using native .mxf - MPEG-2 HD footage shot with a Canon XF300, and nearly every time I place it in the timeline or or viewer and scrub AE freezes and crashes. Non mxf footage doesn't cause AE to crash.
I am running a newly built Windows 7 64bit system
Dual Xeon 2687's
EVGA Classified SRX motherboard
96 GB RAM
3 SSD (operating system and applications on one, scratch and cache on others)
GeForce GTX580 3GB
internal 10K raptor drive (footage)
External OWC 4TB Qx2 RAID 5 / 0 (switched configurations in an attempt to resolve issue) (footage) - connected eSATA / USB2.0
I have adjusted the preview resolution settings, the preferences, the location of scratch disks, changed the location and connectivity of media hard disk, I have attempted older drivers, and ive switched video cards - I previously was using Quadro4000. I have reinstalled the Adobe Suite, and just yesterday did a complete reinstallation of the OS. And that hasn't seemed to solved the issue.
In the Windows event log, the error reads: Faulting application path: C:\Program Files\Adobe\After Effects CS6\Support Files\AfterFX.exe
Faulting module path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\mc_dec_mp2v.dll
I am new to .mxf and I have only been using this footage format for a few months, however the crashing issue did not occur until about a month ago. Im not using proxies I believe it was around the time when I applied the latest AE update. I cant say with confidence it was the update because I also was switching GPU drivers to resolve Premiere Pro crashing. Essentially AE worked when Premiere Pro didn't, and now visa versa.
It always catches and crashes before going into adaptive resolution. Are the hard drives not able to keep up?
Footage runs fine in Premiere Pro
Hardware seems to check out.
Any insight would be appreciated.